Shipping policy

Shipping Policy

Processing Time All orders are processed and dispatched within 2–5 business days from the date of purchase. Orders are not processed on weekends or public holidays.

Domestic Shipping (Australia) We ship to all Australian states and territories. Standard shipping times are 3–7 business days after dispatch, depending on your location.

International Shipping We ship to 28 countries worldwide. International delivery times vary by destination, typically 7–21 business days after dispatch. Import duties, taxes, and customs fees are the responsibility of the buyer and are not included in our pricing.

Tracking A tracking number will be provided via email once your order has been dispatched.

Lost or Damaged Parcels If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at contactus@mnnprotolab.com.au and we will work to resolve the issue promptly.

Questions For any shipping enquiries, please contact us at contactus@mnnprotolab.com.au.